The MyFrontier app lets you manage your Frontier Communications account so you can view/pay bills, see past billing statements and payments, and make other changes to your account and communication settings. The app also provides quick access to support topics in our help center, in addition to contact information (including call back assist), at your fingertips.
Additional self-service functionality is available that allows you to check the status of a service order or trouble ticket, and even manage your set-top box. The app is optimized for both smartphones and tablets. Set up your Frontier ID today to start using the MyFrontier app!
With our simple, user-friendly MyFrontier app, it’s easy to manage your Frontier Communications account on the go. This app is a must-have for customers of:
* Frontier High-Speed Internet (broadband, fiber, DSL, or satellite)
* Frontier TV services (including Frontier DISH®, Frontier FiOS®, Vantage TV, FrontierTV and FreedomTV™)
* Frontier digital phone services (including Frontier Voice, Digital Phone Essentials and Digital Phone Unlimited)
Do more with your account from your smartphone or tablet with these easy-to-use tools and features!
• Easily reset your password
• Update your billing address
• Link and unlink your Frontier accounts
• Sign-up for paperless billing
Billing and Payments
• Make a one-time payment or schedule your payment
• Set up and manage payment methods
• Enroll in Auto Pay
• Access your current bill and past year of billing statements
• View your payment history
• View your services at-a-glance
• Receive assistance from our collections specialists
• Reboot your modem or TV set-top box
• View and update Trouble Ticket or Order Status
• Access the Help Center without logging in
• Utilize our Chat Live option to instantly connect with Frontier account specialists, technical support or repair experts
• Easily find the phone number you need to contact Frontier
• Read our FAQs to quickly find the answers you need
We are continuing to enhance the MyFrontier app to make it your complete Frontier Communications self-service tool.
A registered Frontier ID is required to pay bills and view 13 months of billing history.
– Refresh My Services tool allows FiOS customers to fix common issues
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